How can we help?
Where can I update my payment information?
If you received an email that your card on file expired, you can update it here
How do I cancel my Ultra membership?
Please email us at firstname.lastname@example.org with message "Cancel Ultra" and we will cancel it.
I haven't been receiving flight deals. What's up?
Please check your promotions/spam/junk folder, or use the search function on your email to search "Philly Flight List". This resolves 95% of inquiries. If you're still having trouble, email us at email@example.com.
Also note that we are sending flights less often than usual due to the pandemic. We'll hopefully pick back up in the next few months!