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How can we help?

FAQS

I have a paid Ultra membership. Where can I update my payment information?

If you received an email that your card on file expired, you can update it here

How do I cancel my Ultra membership?

Please email us at contact@phillyflightlist.com with message "Cancel Ultra" and we will cancel it.

I haven't been receiving flight deals. What's up?

Please check your promotions/spam/junk folder, or use the search function on your email to search "Philly Flight List". This resolves 95% of inquiries.

You should add contact@phillyflightlist.com to your email contacts/address book for the best chance of seeing our deals.

If you're still having trouble, email us at contact@phillyflightlist.com.